Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

1st time i used levis u.k. Return policy is a trick to keep your money atlest show it on the shop so customer can be aware instead written small at bottom of receipt.

I purchased 2 levis jeans £54 +£42 on sale. I got them for my brother so eventually he tryed but didnt like so the 9th day from purchase i went to levis store. I was told no refund on sale item after 7days. Every high st big brand i know give 28days return back for money as you got receipt.

Ok thats your policy but the upsetting thing is when i asked for a gift voucher they said the jeans price gone down to £45 +£35 and you will only get voucher what we selling for now not the price when you brought it. I had a receipt so atlest i should get voucher for what i paid which was £96 but they wanted to give only £80! This wrong and manager was not helpful will rather go buy from debhams because i can buy with out problems. I look levis jeans but first and last i will directly use levis.

At the end i was upset so i changed like for like but correct size. Am not happy.

Product or Service Mentioned: Levis 501 Jeans.

Reason of review: Return, Exchange or Cancellation Policy.

I didn't like: Manager confused on own return policy.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like